Frequently Asked Questions

What types of payment do you accept?

We accept these payments methods.

  • Visa
  • Mastercard
  • American Express
  • UnionPay
  • Shop Pay
  • Google Pay
  • Apple Pay
  • Maestro

You Is delivery free?

  • Yes, we offer free shipping for all orders within Australia.

What currency is the store and it's products in?

  • All products displayed on our website are in AUD.

How long will my delivery take?

  • Order cutoff: 17:00 (GMT+10:00) Australian Eastern Standard Time (Australia)
  • Order Processing Time: 1-3 business ( Monday to Friday) days to dispatch the order (you'll be notified and get your tracking code once we do).
  • Order transit: 4-6 business days ( Monday to Friday)
  • Delivery Time:  5-9 business days ( Monday to Friday) before the order reaches you.

Whats the time period of returns?

You can return the goods within 30 days of receiving them. 

Contact

Store Name: Marty Jewellery
Business address: Kortenaerlaan 42, Terneuzen, The Netherlands

Phone number: +31619324335
E-mail: info@martyjewellery.com

Monday - Friday: 08:00 am - 5:00 pm
(GMT+10:00) Australian Eastern Standard Time (Australia)

We will reply to your messages within 24 hours on business days.